Question 1

How fast do RISE Rewards points accumulate?

Accepted Answer

You will earn a point for every dollar. A point is equal to $.03. This means that if you spend $100 with us, you will earn $3 in redeemable points that you may use on a future purchase.

Question 2

When can I begin redeeming points to receive discounts on purchases? How does points redemption work?

Accepted Answer

Points can be redeemed in the following increments: 100 points = $3, 500 points = $15, 1000 points = $30. Points are non-transferable and can be redeemed only by the Customer associated with the Loyalty Account.

Question 3

Do points expire?

Accepted Answer

You must redeem points within 12 months of your last transaction. If you go longer than 12 months between transactions, your points will be removed from our system.

Question 4

What if I want to stop receiving RISE Rewards communication but want to stay in the loyalty program?

Accepted Answer

We would be so sorry to lose touch with you, but we understand. You may choose to stop receiving RISE Rewards direct communication from us but still continue to earn and use loyalty points. If you prefer to switch between receiving Text messages and receiving Email, you can change that in your digital wallet. If you want to stop receiving RISE Rewards direct communications, you may simply reply “STOP” to a Text message and “Unsubscribe” to an Email message.

Question 5

What if I want to opt out of the RISE Rewards loyalty program?

Accepted Answer

We would be so sorry to see you go, but we understand. If you would like to opt out of receiving communications about the RISE Rewards loyalty program and you no longer want to accrue points, you may email us at opt-out@gtigrows.com and you will receive an opt-out confirmation OR you may call us at 815-900-2128 and a representative will confirm you have been removed from the system. At that time, your account will be deleted, and you will no longer receive points or be a member.

Question 6

Where can I read the fine print?

Accepted Answer

You may find the full terms and conditions at https://risecannabis.com/terms/

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